FAQs

Welcome to Our Frequently Asked Questions

Here you'll find answers to common queries about our:

• Handcrafted T-shirts

• Custom Quilts

• Unique Tote Bags

Browse topics including:

 • Materials and craftsmanship

• Sizing guides

• Care instructions

• Shipping policies

• Custom orders

Can't find what you're looking for? Our customer service team is ready to help. Contact us with any additional questions.

We're here to ensure you have all the information you need about our handmade products.

Are there washing instructions?

Care Instructions

To keep your B.UNIQ Crafts looking their best:

Washing:

  • Turn item inside out

  • Use cold or warm water

  • Use mild detergent

Drying:

  • Tumble dry on low heat

  • Or air dry for best results

Caution:

  • Do not iron directly on graphics

  • Avoid bleach

  • Skip fabric softeners

Wash inside out in cold or warm water, using mild detergent

  • Tumble dry low or air dry

  • DO NOT iron directly on graphics

  • NO bleach

  • NO softeners

Materials:

We're committed to sustainability. Our products are made from 100% cotton and we prioritize recycling in our processes.

By following these care instructions, you'll help preserve the quality and longevity of your B.UNIQ Crafts item.

What is your return policy?

Return Policy

 At B.UNIQ Crafts, we're committed to your satisfaction:

  • Refunds: We offer refunds on our products under certain conditions. Please read our Terms of Service and Returns Policy to learn more about your right to cancel Your Order.

  • Sizing: Please consult our sizing chart before purchasing to ensure the best fit.

  • Quality Assurance: We take pride in delivering high-quality crafts and aim to provide a positive experience.

  • Issues or Concerns? We're here to help! Contact us if you have any problems with your order.

  • Resolution: While we can't offer refunds, we'll work with you to address any concerns to the best of our ability.

 Your satisfaction matters to us. We encourage you to reach out if you have any questions before or after your purchase.

What is your shipping process?

Shipping Process

  1. Order Review: We process all orders by the end of each business day.

  2. Dispatch Time: Your purchase is typically shipped within 1-3 days of order receipt.

  3. Tracking: You'll receive an email with tracking information from USPS or UPS once your order is shipped.

  4. Delays: In the rare event of an unexpected delay, we'll notify you promptly.

We strive to get your items to you as quickly as possible. Questions about your order? Don't hesitate to contact us.

Can I order customized crafts?

At B.UNIQ Crafts, we're delighted to accept custom orders!

How it works:

  1. Contact us with your custom request

  2. We'll discuss the details with you

  3. Once your order is confirmed, we'll begin crafting

  4. Delivery typically takes up to 4 weeks

Ready to bring your unique vision to life? Get in touch today!